FAQ
Yes, our company distributes ingredients and flavors from world-renowned companies such as: Agropalma, Biorigin, Creamy Creation, Custom Fiber, FrieslandCampina, Gencau, IFF, ISF, InterFiber, PureCircle and Rousselot. We also offer technical services to support our customers in transforming the food and beverage market
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MasterSense does not produce ingredients and flavors. We distribute products from the following brands: Agropalma, Creamy Creation, FrieslandCampina, Gencau, IFF, InterFiber, PureCircle and Rousselot are strategic partners that allow us to offer solutions to the market. In addition to distribution, we offer technical services to use all our expertise on our customers’ projects.
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We operate in all food and beverage segments, including the following markets: Beverages, Sweets and Confectionary, Dairy products, Bakery products, Ice Creams, Food Supplements
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To purchase from MasterSense you must contact us through our official service channels: telephone, email, WhatsApp, or filling out and submitting the form on our website. We have a technical team prepared to help you with your project or to provide a quote for products.
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Yes. MasterSense continually invests in technical training for our Creation & Application team, and in infrastructure for our laboratories and pilot plants, which allow our company to develop formulations and prototypes, thus ensuring the best results with our portfolio for various food applications.
And by partnering our Creation & Application and Marketing teams, we deliver concepts and experiences in line with the main market trends in our various interactions with our customers.
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To get a quote for our ingredients and/or flavors you need to provide us with some data such as: CNPJ (corporate taxpayer number), state registration number, address, telephone, e-mail. You should also inform the volume needed and in which product the ingredient and/or flavor will be applied.
If the quote is for flavors, we need to know the volume needed, the type of flavor (powder or liquid), if you are looking for a flavor identical to natural, a natural flavor, or an artificial flavor, what is the application, and the desired sensorial profile. If you already use a flavor, it is important that we know the dosage used and the Cost In Use.
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No. We only invoice to companies with CNPJ (corporate taxpayer number)
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We deliver to the entire Brazilian territory, using the best transportation companies.
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MasterSense performs a credit analysis of all its customers. After this analysis, we will inform you of the payment terms available
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To update/print the bank-issued invoice quickly and securely, please follow the instructions below:
- Access our website www.mastersense.com
- Go to the “Customer Area” (upper right side)
- Click on the Banco Itaú icon and enter your CNPJ
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Yes, we export products. You must contact us through our official service channels: telephone, email, WhatsApp, or filling out and submitting the form on our website to check which products we offer to the international market.
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